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PRIVACY POLICY

1. Background
This notice describes how We collect, use, and share Your Personal Data.

We value the relationship with You (end customer) and consider it of great importance that Your Personal Data is handled with the utmost care.
 
Under the requirements of the new European General Data Protection Regulation (GDPR) (EU) 2016/679 on data protection and privacy for all individuals within the European Union and the European Economic Area, Biaconceptstore.com has the obligation to safely store and process the data You provide only for the purposes mentioned in this document.
 
Biaconceptstore.com, the Website, is operated by Scurtu Bianca Maria PFA, who is a Romanian Registered Sole Trader and acts as Data Controller.
 
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website.
 
You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.
 
2. The type of information that We collect.
We receive, collect, and store any information You enter on Our Website or provide Us in any other way.
We may collect the following personal data from You:

Your personal or professional contact details (company, position, postal address, e-mail address, and telephone number). In order for Biaconceptstore to provide You with Our Services, We work with Third Parties that perform services on Our behalf and share personal data with them to support Our Services. Third Parties collect and process certain information about You (“Customer Data”). Customer Data has historically included information such as personal data relating to You and personal data revealed during the use of any Biaconceptstore's Services, including name, email address, phone number, shipping address, and other information about You.

Your email address and other contact details that You have provided to Us and Your messages to Us are shared for business purposes in Our legitimate interests with communication, email distribution, as well as customer support services.

In addition, We collect the Internet protocol (IP) address used to connect Your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
 
We may receive Personal Information about You from Third Party sources, such as advertising and marketing partners in order to monitor, manage, and measure Our ad campaigns.

Commercial information includes information about Goods You have purchased or considered and Your preferences.

We also collect personally identifiable information (including name, email, password, and communications).
 
Payment Processors. Information regarding Your purchases and payments is shared with billing and payment processing services. With regard to the bank details that are necessary in order to pay for Goods via the site, they are collected and used solely by Our payment partners through their online payment form on the site.

Content. Information such as Your communications with Us and any other content You provide, such as social media personal profiles, images, survey responses, comments, feedback, product reviews, recommendations, and testimonials.
 
Cookies Policy. Using Online Tracking Technologies and Other Automatic Data Collection Technologies. When You visit Our Websites, use Our Services, open or click on emails We send You, or interact with Our advertisements, We or Third Parties We work with automatically collect certain information using online tracking technologies such as cookies. 
 
3. How do We collect information?
When You conduct a transaction on Our Website, as part of the process, We collect personal information You give Us such as Your name, address and email address. Your personal information will be used for the specific reasons stated above only.

4. How We use Your data. Sharing Personal information with Third Parties
We use/may use Your Personal Information with Third Party for the following purposes:
To provide and operate the Services;
To provide You with ongoing customer assistance and technical support;
To be able to contact You with general or personalized service-related notices and promotional messages;
To help Us to update, expand and analyze Our records to identify new customers;
To analyze Our performance and marketing activities;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which We or Our business partners may use to provide and improve Our respective services;
To comply with any applicable laws and regulations.
 
We have agreements with Third Parties such as hosting services, that may receive Your personal data, as they need it to carry out Our Services when necessary. These Parties are law-compliant and they keep Your data confidential so that it may only be processed for the purpose defined by Us.

Information that You have provided to Us during the use of Our Services may be shared with Third Parties printing (Printful, Printseekers) and courier services whom We engage to provide Our Services and Goods to You.
 
When You interact with Our customer support through email which may be offered via third-party software, We may monitor or record the conversation to ensure the quality of Our customer support. We will delete the recording within 12 months or retain it, if it is needed to protect Our legal interests or resolve disputes between You and Us.
 
Biaconceptstore may disclose or otherwise allow access to any categories of Your Personal Information described in this Privacy Policy under a legal request.We limit Our collection of personal data to the personal data We require for legitimate purposes only.
 
5. How We Store/Process Your "Personal Information"
Our Company is hosted on the Wix.com platform. Wix.com provides Us with the online platform that allows Us to sell Our Goods and Services to You. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store Your data on secure servers behind a firewall.
 
All direct payment gateways offered by Wix.com and used by Our Company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Our store and its service providers.
 
When Wix transfers E.U. Personal Information to a third country that the European Commission did not find will adequately protect Your information, Wix ensures that it has taken additional measures to comply with the European data protection laws.
 
6. Retention Periods
We do not store personal data for longer than is necessary for the purposes for which the personal data is processed. The data will then be deleted unless a legal retention obligation is in place.
We will keep Your personal data as long as necessary to comply with Our legal obligation to retain information relating to the provision of Services, for example, for tax purposes.
 
7. Communications.
We may contact You to resolve a dispute, to collect fees or monies owed, to poll Your opinions through surveys or questionnaires, to send updates about Our Company, or as otherwise necessary to contact You to enforce Our User Agreement, applicable national laws, and any agreement We may have with You. For these purposes We may contact You via email, telephone, text messages.
You can opt-out of receiving promotional emails from Us at any time by emailing Us.
 
8. Third-party Social Media
Our Services may contain links to other websites or services like integrated certain Social Media links. These Social Media Features such as Facebook, Instagram, Pinterest, X.
We are not responsible for such websites' or services’ privacy practices. We encourage You to be aware when You leave Our Services and to read the privacy statements of each and every website and service You visit before providing Your Personal Information. This Privacy Policy does not apply to such linked websites and services.

9. Questions and complaints
If You would like to: access, correct, amend or delete any personal information We have about you, please contact Us. 

10. Contact
Any request concerning this Privacy Policy may be addressed to: biaconcept@yahoo.com

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